I recently visited your Pearl Vision store as a new customer. I felt it was important to give you my impressions and Customer Service Feedback.
I loved dealing with you guys. Your optician was very calm with my nervous son. You've got a great selection of glasses for the little ones from the cartoon /childish glasses to some sophisticated designer ones. I got him a classy Ray-ban at what is a fraction of the price they would have been in other opticians. Do not hesitate to come here if you value service, quality and value for money.
I was nervous when I realised I needed glasses for the first time. From the moment I walked in, the service and friendliness of the Pearl Vision staff were fantastic. The optician is second to none!! I lost my fear of Opticians and spectacles. I would simply like to say that the service, care and attention to detail by them have been nothing short of excellent. My initial eye exam was thorough and everyone took the time to understand my needs and find the right frames and lenses to suit my lifestyle.
I have just received my third pair of glasses from Pearl Vision. You have a great, stylish and quirky eye for the frames you stock. I have to say that since going to Pearl Vision I have found a level of personal service and care that I have never encountered before. Will be back soon to check few other interesting frames you guys will tempt me with. Good quality service and products. Highly recommended.
Had an eye test today at 11.00 at your Tooting branch. They thoroughly checked out my eyes. Thanks to the staff for their expertise and patience to get the right lens for me. The spectacles themselves are of good quality and fit well. Excellent service from the team at Pearl Vision!! Many thanks 😊
Fantastic Experience! Customer support is outstanding. The professionalism, friendliness and expertise of the staff in the Pearl Vision have been excellent. The glasses I chose exceeded all my expectations. Since the fitting of my new glasses, I've not had a single problem. Now I look like a writer!!! 😊 😊
I recommend this company to all.
Visited Pearl Vision in June through a recommendation after seeing a previous optician whom I wasn’t happy with. The optometrist here is fantastic. He takes time to listen to your concerns and explains everything that he’s about to do. He is extremely thorough, very informative, knowledgeable and friendly. I was given vital information on the choices of lens I could have. On picking them up I had a consultation on how to use them and was again asked if I had any questions. The aftercare again is faultless. Fantastic customer service cannot recommend these opticians enough.